Frequently asked questions

Services and equipment

Furnaces, air conditioners, heat pumps, boilers, tank and tankless water heaters, ductwork, indoor air quality, smart thermostats and 24/7 emergency service.

Yes. We install, replace and repair both types.

Yes. We install and repair heat pumps and ductless mini-split systems.

We focus on homeowners and landlords, serving homes and rental properties.

Yes. Call 289-335-1800 and we will explain the options for your home.

Emergency and response plans

Yes. Call 289-335-1800 any hour.

Plan 1, Rapid Response, responds within 4 to 6 hours. Plan 2, Priority Response, within 6 to 9 hours. Plan 3, Scheduled Service, is next day or days by appointment.

Plan 1 carries an additional $50 emergency fee for emergency issues.

Leave the home and call your gas utility or 911 right away, then call us once you are safe.

Call 289-335-1800 and we will respond under the plan you choose.

Maintenance and pricing

Yes. We offer three response plans for servicing and maintenance. Call 289-335-1800 for your personal quote.

No. Parts are not included. We explain what is needed and get your approval before any extra charge.

Pricing varies by plan and job. Call 289-335-1800 for a quote.

Estimates are given over the phone or, if needed, by visiting your property.

Once a year each, before their season, is a good habit.

Booking and service areas

Call 289-335-1800 or send us a message through the contact page.

Milton, Halton, Hamilton, Peel, Toronto, York Region, Durham, Barrie, Guelph, Cambridge and Kitchener-Waterloo. See the Service Areas page for the full list.

Yes. We serve many cities beyond the GTA. If you are not sure we cover you, call us.

We are available 24/7, including weekends and holidays.

Call 289-335-1800 or email support@fastheating.ca.